Monday, July 29, 2013

Hillview House Byron Bay

As mentioned in my previous post, last weekend was my 40th birthday and we made a long weekend out of it in Byron Bay.

Myself and some close friends stayed at Hillview House which is actually in Ewingsdale, 5km or so inland/up the hill from the centre of Byron. As you can see from the aerial picture below, the house itself was spectacular and perfect for a luxury weekend away to celebrate the milestone.

My room was the one at the top at the back which overlooked the pool, the fields and had views of the lighthouse on the hill. Other than the four-poster bed, the highlight was the outdoor shower on the balcony. This seemed like an odd concept but apparently its a Byron thing. After some initial hesitation, I embraced the idea and showered out there every time except for the last morning when it was a bit cold and windy. Thankfully the house is extremely private! lol


Wednesday, July 24, 2013

Great hotel customer service

I came across a great story about hotels going above and beyond when it comes to great customer service.

How One Business Fulfilled a Ridiculous Customer Request

Hotels live and die by customer service. When it's done wrong, you can lose a customer right away. When it's exceptional--truly exceptional--the whole world might hear about it.

Exceptional is a good way to describe the customer service at Woodlands Resort in Texas after a Reddit user recently gave the following special request in their online booking:
Three red M&Ms on the counter. Not packages, just three single M&Ms. One for me, one for my girlfriend, and one to split if we get hungry late at night. And a picture of bacon set on the bed. I love pictures of bacon.

Read the rest of the story:

Wednesday, July 17, 2013

Office hours - Friday, July 19

The office will be closed from 1pm this Friday, July 19. Its my 40th birthday so we're headed down to Byron Bay to celebrate. Adam will be back first thing on Monday while I'm making it a longer weekend and will return on Tuesday.

Tuesday, July 16, 2013

Melbourne accommodation - Liverpool FC vs Melbourne Victory

Its a great week ahead for Australian fans of the EPL with not one but two teams making their way down under. The first match is on Saturday night in Sydney when Manchester United play an A League All-Star team and the second is next Wednesday (July 24) when Liverpool FC fly to Melbourne to take on the Victory.

I thought the Manchester United would be the big game and be harder to find accommodation for but it seems the Liverpool match midweek in Melbourne is providing the challenge. I'm sure its the mix of normal corporate business plus the football fans coming in to town for the game that's made the 24th almost fully booked.

Thankfully we saw availability disappearing a week or so back and have a stash of rooms up our sleeve at some really good rates. Last minute websites only have prices of $500+ but we still have a dozen or so rooms available with rates starting from UNDER $300 on the 24th. As we don't have many rooms left we do have a two night minimum stay over this busy night. E-mail or call us and we'll let you know what we can organise.

Thursday, July 11, 2013

Sydney accommodation - State of Origin 3

Its now less than a week until the deciding game 3 of the State of Origin series between Queensland and New South Wales and if you still need to book accommodation you've come to the right place.

We normally specialise in CBD accommodation but for the State of Origin 3 we have a handful of rooms still available in Parramatta hotels. There is still availability at Homebush but the rates on offer are over $500. Parramatta is the business hub nearest to the stadium and its essentially fully booked now too but we have a couple of rooms up our sleeve for under $350/night.

So if you don't want to travel from the city to the game, Parramatta is definitely the best option and for under $350 its a lot better than trying to stay at Homebush in my opinion. E-mail or call us and we'll let you know what we can organise.

Go the Maroons!

Wednesday, July 3, 2013

Scotland trip

Although you can't tell by my lack of accent, I was actually born in Scotland (Edinburgh to be precise) and came to Australia when I was 7. It had been 15 years since I had been back to Scotland so when my mum mentioned she was going this year I jumped at the chance to go with her.

Last time I was there I stayed with my brother and his mates. I was mid-twenties so the time was spent drinking, eating and generally doing very little sight-seeing. The plan this time was to catch up with family, friends and see a lot more of the country (that wouldn't be hard).

I won't bore you with all the details but the places we went were:
Spean Bridge

I also spent 3 days in London visiting friends and managed to get a ticket to the Queen's Tennis Tournament to see my boy Andy Murray in the quarter-finals.

The highlight of the trip, other than the fantastic weather we had, was climbing Stob Choire Claurigh (1177m) with my cousins.

(The view from the top)
(Me with proof I made it to the top)