I had a meeting with one of their sales managers a few months back and saw images of their new lobby (pictured below) which was done first but they're gradually refurbishing all their hotel rooms. I was a little surprised to hear this considering their rooms aren't tired or dated. They've instead chosen to be proactive and have gone for a stylish makeover.
I actually paid for the room myself (rather than talking to sales contacts), mainly due to the fact that we hadn't done that much business with the hotel over the last year or two. I did however ring the reservations manager the day before to see if he could organise a refurbished room for me. When I checked in I was pleasantly surprised to see I had been upgraded all the way from a standard room to a deluxe balcony room. That's not just an upgrade of one level, but three!!
The new refurbishments look great, they've gone with dark brown and red tones in the room, very modern and stylish for a Novotel which are usually bright or resort-y in their feel. My iphone pictures wouldn't do the rooms justice so I'll post pics when the hotel release theirs in the New Year.
I also had breakfast in the restaurant the next morning which was very good. I love my buffet breakfasts and have been spoiled lately by the best - which is Sofitel Brisbane. Novotel was good, but they were missing eggs benedict and no ice-cream with their pancakes. In their favour however, they were also missing the Sofitel price-tag which is almost double!
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